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GDPR Compliance

Last Updated: June 16, 2026

Claridra Cleaners is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and your rights as a data subject.

Legal Basis for Processing

We process your personal data only when we have a legal basis to do so. The legal bases we rely on include:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for multiple copies or manifestly unfounded requests.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Data Protection Officer

While we are not required to appoint a Data Protection Officer under GDPR, all data protection inquiries should be directed to:

Email: [email protected]

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

Your personal data may be processed outside of the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Automated Decision-Making

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect you.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay, and in any case within 72 hours of becoming aware of the breach.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases, we may extend this period by a further two months and will inform you of any such extension.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement of data protection law has occurred.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For any questions regarding GDPR compliance or to exercise your rights, please contact us at:

Claridra Cleaners
142 Greenfield Avenue
Brisbane, QLD 4000
Australia
Email: [email protected]

Claridra Cleaners

Professional garden care services across Australia

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